Operational Services

Print Manage­ment Solu­tion from AKI

IT Services / Competent IT Support

Opera­tional Services from AKI is the complete print manage­ment solu­tion. From the analysis to certi­fied soft­ware solu­tions, the colle­agues at AKI support you in plan­ning, mana­ging and opera­ting your print infra­struc­ture. 7 days a week, 24 hours a day. Ever­y­thing from a single provider, with years of expe­ri­ence, ISO-certi­fied and as a compe­tent partner of Micro­soft and SAP®.


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Service modules or service performance

You choose from 15 modules the ones you need.

Perhaps you only want to reduce the workload in certain areas, such as migra­ting print servers to a new opera­ting system, roll­outs and updates, adjus­t­ments to forms or auto­ma­tion of previously manual, time-consuming processes. Or you would like to hand over the complete opera­tion of the print infra­struc­ture. Ever­y­thing is trans­pa­rent, profes­sio­nally orga­nized and at predic­table costs.

And always and at all times tail­ored to your requi­re­ments and needs.

Advantages / Savings potential

  • Up to 20% fewer help desk calls
  • Up to 20% fewer help desk calls
  • Up to 30% speed-up of your entire prin­ting process
  • Up to 70% reduc­tion in ticket proces­sing times
  • Up to 85% less manual effort for updates• more time for your higher-prio­rity tasks in the company!
  • the certainty that AKI’s specia­lists are (always) on hand when needed.

Implementation and approach

Ever­y­thing starts with a kick-off meeting. We first talk to you and ever­yone involved. Then we analyze toge­ther which and how many services you really need.

We talk about on-call service, imple­men­ta­tion, sche­dules, relia­bi­lity and your busi­ness-critical processes. Of course, profi­ta­bi­lity, cost trans­pa­rency and scala­bi­lity for the future are also taken into account.

Always fair and at eye level as partner in your project!


Tell us if we can support you. Get in touch with us. Without obli­ga­tion and at any time.

For direct enqui­ries you can also contact us by phone: +49 (0)931 32155–0