Ope­ra­tio­nal Services

Print Manage­ment Solu­ti­on from AKI

IT Ser­vices / Com­pe­tent IT Support

Ope­ra­tio­nal Ser­vices from AKI is the com­ple­te print manage­ment solu­ti­on. From the ana­ly­sis to cer­ti­fied soft­ware solu­ti­ons, the col­leagues at AKI sup­port you in plan­ning, mana­ging and ope­ra­ting your print infra­st­ruc­tu­re. 7 days a week, 24 hours a day. Ever­ything from a sin­gle pro­vi­der, with years of expe­ri­ence, ISO-cer­ti­fied and as a com­pe­tent part­ner of Micro­soft and SAP®.


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Ser­vice modu­les or ser­vice performance

You choo­se from 15 modu­les the ones you need.

Perhaps you only want to redu­ce the workload in cer­tain are­as, such as migra­ting print ser­vers to a new ope­ra­ting sys­tem, roll­outs and updates, adjus­t­ments to forms or auto­ma­ti­on of pre­vious­ly manu­al, time-con­suming pro­ces­ses. Or you would like to hand over the com­ple­te ope­ra­ti­on of the print infra­st­ruc­tu­re. Ever­ything is trans­pa­rent, pro­fes­sio­nal­ly orga­ni­zed and at pre­dic­ta­ble costs.

And always and at all times tailo­red to your requi­re­ments and needs.

Advan­ta­ges / Savings potential

  • Up to 20% fewer help desk calls
  • Up to 20% fewer help desk calls
  • Up to 30% speed-up of your ent­i­re prin­ting process
  • Up to 70% reduc­tion in ticket pro­ces­sing times
  • Up to 85% less manu­al effort for updates• more time for your hig­her-prio­ri­ty tasks in the company!
  • the cer­tain­ty that AKI’s spe­cia­lists are (always) on hand when needed.

Imple­men­ta­ti­on and approach

Ever­ything starts with a kick-off mee­ting. We first talk to you and ever­yo­ne invol­ved. Then we ana­ly­ze tog­e­ther which and how many ser­vices you real­ly need.

We talk about on-call ser­vice, imple­men­ta­ti­on, sche­du­les, relia­bi­li­ty and your busi­ness-cri­ti­cal pro­ces­ses. Of cour­se, pro­fi­ta­bi­li­ty, cost trans­pa­ren­cy and sca­la­bi­li­ty for the future are also taken into account.

Always fair and at eye level as part­ner in your project!


Tell us if we can sup­port you. Get in touch with us. Without obli­ga­ti­on and at any time.

For direct enqui­ries you can also con­ta­ct us by pho­ne: +49 (0)931 32155–0