Your contact person
To keep the costs down, training takes place locally on your premises. This saves time and staff expenses. If you prefer, we can also conduct training courses and workshops here in Würzburg as well.
AKI trains your employees.
But don’t worry, it’s nothing major. Because our print management solutions are simply structured and easy to use from the outset, your employees will learn how to use them in record time.
Comprehensible printed documentation that should answer all your questions. Or where you can just look something up …
If any questions or problems should arise, you can call our help desk with its friendly and competent staff. As our registered customers know, here is where they will find help quickly and without any complications.
AKI regularly offers online presentations.
In these presentations, we give information on all aspects of print management. This can be a presentation of best practice examples or a live session regarding our PrinTaurus software.
In our online events we also show the innovations in our updates or explain the possibilities that support you in the administration and configuration of your printing environment.
Contact us if you would like to be invited to our online events!
Can I filter the list of print jobs for individualised viewing?
When print jobs are re-routed to another printer, am I shown a corresponding message in SAP® ?
- Yes. PrinTaurus reports the output of print jobs at another printer to the SAP®system to keep the SAP® user informed about their current whereabouts.
Can I view the content of a print file before it is actually printed?
- You can look at print files in the PrinTaurus GUI using the integrated “Viewer”. However, some restrictions do apply to specially protected print files with sensitive content. These can only be viewed by the user who created the print job.
Do I need an extra SAP® account to declare and create new printers in the SAP® software?
- No. All you need to create new printers in the SAP® software are a valid login account for PrinTaurus and the proprietary PrinTaurus user authorisation for the SAP® integration.
I have to migrate the print server to a new operating system. What do I do with the configured printers?
How can I effectively cut down the costs of our print management?
- Our PrinTaurus solutions enable you to ideally distribute print jobs throughout your printer landscape. Smart analysis tools supply precise data for pinpointing and eliminating cost generators.