The modernisation of the printer landscape is imminent. A large number of end devices will soon be exchanged for new printers. Some printers will be replaced by the newer model, others will be completely replaced by other manufacturers. In some units printers have to be consolidated in others more departmental printers will be added.
The responsible IT department must provide the necessary time, personnel and technical resources in good time. It must also ensure that time-critical processes are not interrupted during the replacement of the printers and that users are not disturbed in their workflow.
At the helpdesk, the telephones are already running hot.
Challenges in detail
However, the difficulties lie in the downstream adaptation of the infrastructure.
The previous configuration of the printers must be reproduced on the systems 1:1 if possible. Printer drivers and access permissions must be updated, and assignments of printer queues to SAP® output devices must be checked. Obsolete printers and drivers must be identified and removed. The additional new printers must be set up for the first time and initially configured for use. You must ensure that the names of the printer queues are consistent and unique without duplication.
The printer roll-out can thus become a time-consuming process because the majority of the activities are performed manually. In addition, resources from different IT areas are tied up because the know-how and administration rights for Windows or SAP® systems are held by different people.
AKI’s experts will accompany you throughout the entire planning and implementation phase.
Thanks to our many years of experience in print management, we are familiar with the problems and sources of error involved in modernising the printer landscape. With our specially developed administration tools, we take over the entire configuration adjustments for the printers and print servers during roll-out.
You save time and resources that you can invest in strategically important other projects.
The advantages at a glance
- Complete service package for the digital roll-out with initial workshop, implementation and complete documentation
- Configuration adjustment fully automated in a few minutes per printer
- Setting up the respective SAP® output devices
- Support for all printer manufacturers and models
- If desired, taking over the data from an existing asset management system
- Time-scheduled and outside critical operating hours
- Avoidance of downtimes, reduction of error sources
- Satisfied users and high service quality
Let us know if we can help you. Get in contact with us. Non-binding and at any time.