Operational Services

IT Services / Competent IT Support

Opera­tional Services from AKI is the complete print manage­ment solu­tion. From the analysis to certi­fied soft­ware solu­tions, the colle­agues at AKI support you in plan­ning, mana­ging and opera­ting your print infra­struc­ture. 7 days a week, 24 hours a day. Ever­y­thing from a single provider, with years of expe­ri­ence, ISO-certi­fied and as a compe­tent partner of Micro­soft and SAP^®.

Service modules or service performance

You choose from 15 modules the ones you need.

Perhaps you only want to reduce the workload in certain areas, such as migra­ting print servers to a new opera­ting system, roll­outs and updates, adjus­t­ments to forms or auto­ma­tion of previously manual, time-consuming processes. Or you would like to hand over the complete opera­tion of the print infra­struc­ture. Ever­y­thing is trans­pa­rent, profes­sio­nally orga­nized and at predic­table costs.

And always and at all times tail­ored to your requi­re­ments and needs.

Advantages / Savings potential

• Up to 20% fewer help desk calls
• Up to 20% fewer help desk calls
• Up to 30% speed-up of your entire prin­ting process
• Up to 70% reduc­tion in ticket proces­sing times
• Up to 85% less manual effort for updates• more time for your higher-prio­rity tasks in the company!
• the certainty that AKI’s specia­lists are (always) on hand when needed.