Your contact person
Please contact our hotline for your support enquiries
Phone: +49 931 32155–55
Marketing & Public Relations
Phone: +49 931 32155-22
Head of Software Developm
Head of Support and Technology
Phone: +49 931 32155-14
Manager Product Marketing
Phone: +49 931 32155-21
Technical Sales Consultant
Tel.: 0931 32155-35
Phone: +49 931 32155-11
Phone: +49 931 32155-40
Phone: +49 931 32155-80
AKI thinks about the costs.
To keep the costs down, training takes place locally on your premises. This saves time and staff expenses. If you prefer, we can also conduct training courses and workshops here in Würzburg as well.
AKI trains your employees.
But don’t worry, it’s nothing major. Because our print management solutions are simply structured and easy to use from the outset, your employees will learn how to use them in record time.
AKI gives you something to take home.
Comprehensible printed documentation that should answer all your questions. Or where you can just look something up …
If any questions or problems should arise, you can call our help desk with its friendly and competent staff. As our registered customers know, here is where they will find help quickly and without any complications.
Can I filter the list of print jobs for individualised viewing?
When print jobs are re-routed to another printer, am I shown a corresponding message in SAP® ?
- Yes. PrinTaurus reports the output of print jobs at another printer to the SAP®system to keep the SAP® user informed about their current whereabouts.
Can I view the content of a print file before it is actually printed?
- You can look at print files in the PrinTaurus GUI using the integrated “Viewer”. However, some restrictions do apply to specially protected print files with sensitive content. These can only be viewed by the user who created the print job.
Do I need an extra SAP® account to declare and create new printers in the SAP® software?
- No. All you need to create new printers in the SAP® software are a valid login account for PrinTaurus and the proprietary PrinTaurus user authorisation for the SAP® integration.
I have to migrate the print server to a new operating system. What do I do with the configured printers?
How can I effectively cut down the costs of our print management?
- Our PrinTaurus solutions enable you to ideally distribute print jobs throughout your printer landscape. Smart analysis tools supply precise data for pinpointing and eliminating cost generators.
How can 60 SAP® applications be brought together under one roof?
How can 180,000 print jobs be administered every day? How can I keep an eye on everything?
How can I protect myself against complaints like “The printer won't print!”
How do confidential documents stay confidential when they are printed?
Is there a solution for different platforms?
Why do printing costs rise after the holiday period?
How can I install the latest drivers for 5,000 printers?
Where is the SAP® print job?
Do I need expensive staff training for PrinTaurus?
No, because lengthy training causes excessively high ancillary costs! Our software is based on the look-and-feel of Microsoft products, which accelerates familiarisation and effectively minimises the need for training. Training sessions are individually adapted to the requirements of the customer’s network and are conducted locally.